Marks Spencer slammed after courier firm fails to deliver flowers Customers have voiced their anger at flowers not arriving on time for Mother Day (Picture: Marks and Spencer) Enraged Marks Spencer customers have slammed the store, after courier firm Yodel failed to deliver flowers in time for Mother's Day.
Customers who were expecting their orders to be delivered yesterday were informed that 'something had gone wrong with their burberry locations delivery', and the burberry scarf discount flowers would not arrive when expected. But while Marks Spencer have confirmed that Yodel was responsible for the 'small number of delays', customers have criticised the initial decision to use the firm, who have been previously plagued by burberry polos outlet claims of broken deliveries and packages being left in rubbish bins. A Marks Spencer spokesman has said that normal delivery service has now been resumed, but refused to say exactly how many people had been affected by the delay. He said: vast majority of orders were delivered on time on Saturday. For the small number of customers who had orders postponed to today we have offered a full refund and a gesture of goodwill. expect a normal delivery service today. customers took tosocial mediato criticise the decision to use Yodel. Had not realised you were using Yodel. Tracking says latest could be 21.
00. Dick Stead, Yodel's executive chairman, said: 'We've handled over 400,000 Mother Day flower deliveries for a number of retailers this year. We started deliveries on Friday and we burberry shirt worked all Sunday up until 6pm to ensure mums across the country got their gifts.
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